Speaker: Julie Land
Position: Head, IT Services & Support
Currently Head, IT Services & Support at JCU. Have been working in the IT Industry for over 25 years initially as a programmer with a large Federal Gov’t department moving into the area of structural reorganisation. I have held various IT roles within ICT at JCU including transitioning JCU to a shared services model. I have a keen interest in service management, the value that good service management adds to the efficiency of the organisation and benefits it provides for our student and staff.